The tone of voice in an email, letter or report can make or break your relationship with a client, colleague or key stakeholder.
So, it’s critical that your people have the tools they need to get it right.
On your Tone of Voice course, your team will have the space to think about tone in writing. They’ll see how they can build constructive relationships by flexing their tone for different audiences.
They’ll learn about your organisation’s own tone of voice. And they’ll practise applying it to typical communication scenarios.
Your course will be tailored to your organisation’s needs. It will focus on your most important issues and use exercises based on your own communications.
We will work together closely to develop the tone of voice guidance for your organisation.
You can select the topics that address the common challenges your team faces, such as:
You can select the scenarios that repeatedly arise for your team, such as:
“Margaret is very knowledgeable and her training techniques are great. She didn’t put anyone on the spot and was clear and informative. She listened to what we had to say and answered everyone’s questions fully.”