Communicate impactfully
My training, coaching and consulting draw upon my 25 years’ experience of working with professional services teams across many industries. I understand how to help experts communicate effectively with non-experts.
My clients learn how to capture their audience’s attention when they are writing and presenting. They discover how to distil their key messages and build persuasive narratives. They learn how to communicate clearly and concisely so they can get their points across. They regularly report significant improvements in their communications after working with me.
I have particular expertise in large, complex, high-stakes communications including reports, strategies, investment papers, policy papers, client communications, copywriting and presentations.
Who I work with
Professional services organisations
- Accounting
- Banking
- Communications
- Consulting
- Design
- Economics
- Education
- Experience marketing
- Finance
- Insurance
- Intelligence investigations
- Legal services
- Market research
- Professional associations
- Property and housing
- Public relations
- Regulators
- Tax
Professional services teams within other organisations
- Account management
- Branding
- Client services
- Communications
- Compliance
- Cybersecurity
- Designers
- Economists
- Event managers
- Finance
- Human resources
- Internal audit
- IT
- Learning & development
- Marketing
- Membership
- Operations
- Planning
- Property management
- Policy
- Programme management
- Public relations
- Research
- Sales
- Senior leadership
- Strategy
How I can help you
“This was a fantastic workshop with lots of actionable takeaways. The content was tailored to Freshfields and our team, which made it extra relevant.”
Participant
Freshfields Bruckhaus Deringer
Training
Your people would be better able to engage and persuade your clients, senior leaders and external stakeholders if they were stronger writers and presenters.
They can make lasting and positive changes to their communications with a training programme that has:
- Customisation – designed around your work and your audiences so your team can meet their specific goals
- Interactivity – filled with opportunities to apply their learnings directly to their own writing and presentations
- Effective tools – packed with simple, effective techniques that can be used to make an immediate difference in their work
Your training programme can incorporate AI tools if your team are using them or considering using them.
Writing programmes
- Plain English
- Tone of Voice
- Writing for Understanding and Action
- Report Writing Masterclass
- Copywriting that Connects
- Op-Ed Articles that Resonate
- Reviewing Other People’s Writing
Presenting programmes
Specialist programmes
Bespoke programmes
Implementation
Coaching
You could make the most of your team member’s talents and technical skills if they could also communicate well. Then, they would be able to effectively share their ideas, insights and knowledge with others.
Your team member can learn the techniques, tools and tricks-of-the-trade that the best communicators use in coaching sessions with:
- Personalisation – tailored to their individual needs and your organisation’s objectives so it’s directly applicable to their work
- Active skills development – designed so they apply their new techniques to their own communications and see the difference straight away
- Supportive approach – delivered with warmth and encouragement so they build their confidence and achieve their goals
Your team member’s coaching sessions can incorporate AI tools if they are using them or considering using them.
Coaching
Implementation
Find out more about coaching
Consulting
Your team could produce better communications if they had tools and
approaches that were designed specifically for them.
You can enhance the quality and consistency of your communications through a consulting project that develops:
- Common standards – style guides, terminology lists and tone of voice guidance
- Common processes – planning, drafting and reviewing processes
- Common resources – templates and project tools
Your consulting project can incorporate AI tools if you are using them or considering using them.
Find out more about consulting
AI in communications
Enhancing your team’s expertise and efficiency
AI can amplify the things that your clients value most about your team – their experience, analysis, creativity, judgment and insights.
Your team can use AI to strengthen their effectiveness with better tailoring to their audiences and broader initial research.
They can use it to increase their productivity by streamlining routine tasks, such as data analysis, drafting, slide creation for presentations and editing.
They can also accelerate their skills development with fast feedback from AI on their writing, meetings and presentations.
If your team are using AI tools or considering using them, we can incorporate them into your training, coaching or consulting project.
Get in touch
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