Business Communications Training

Help your people to write, present and create with greater impact

Your people can become better writers, presenters and creatives more quickly with a training programme tailored to your organisation’s needs.

Your training will incorporate your team’s real work and address the challenges they face. They will begin applying the techniques they learn to their work during their course. And they’ll leave with resources to help them implement their learning after the course finishes.

Develop your team’s knowledge and practical skills

Your team will develop a shared understanding of what excellent communications look like on their training programme.

They’ll discover what works and doesn’t work for audiences, and apply these principles to their own work. They’ll learn the techniques and tricks-of-the-trade that the best communicators use to produce great results.

Most importantly, they’ll develop the knowledge and skills they need to produce excellent communications themselves.

Increase the value of your team’s communications

Your training programme will help your team to:

  • Communicate with the people who matter to you more effectively
  • Engage the attention of their target audiences
  • Share ideas and information more persuasively
  • Produce their work more efficiently because they know what works and doesn’t work
  • Collaborate better with each other and with reviewers
Achieve long-term results with bespoke implementation resources

At the end of their training, your team will receive resources to help them implement what they’ve learned in their work:

  • A bespoke handbook with a checklist, notes, resources and all the slides
  • Tips for practising their new skills in their day-to-day work and their projects
  • Notes to help their managers and reviewers support their development

Then, your team will have the knowledge, skills and resources they need to produce impactful communications that work for your organisation and its audiences.

Training programmes


You can ask me to train:

  • People: senior managers, professional specialists, operational staff or administrators
  • Size: 2-100s of participants
Training formats

You can have your training in:

  • Your office or a meeting venue for face-to-face courses
  • Zoom for virtual courses
Training options

Your training programme could be:

  • Training only
  • Combined with coaching – 121 sessions with individuals so they have personalised support
  • Combined with consulting – new standards, processes or tools to support your team

If you would like to share confidential documents with me, we can put a non-disclosure agreement (NDA) in place.


We wanted to help our teams improve their writing skills in order to produce polished, professional business writing. Margaret’s course focused on the essential skills for writing clearly and effectively whatever the format. It was an excellent and well-received course which created a buzz in the office.

Margaret was seen by the participants as someone who not only knew the subject in depth but was an extremely personable and engaging trainer.

Dominic Rust
Dominic Rust, HR Business Partner, Capgemini (Sogeti) Ireland

We asked Margaret to run a workshop to improve the writing skills of team members working across IPSE. Everyone who attended communicated with members and clients but in different styles and for different purposes.

Margaret quickly got our group producing representative members profiles, imagining their lifestyles and how we could frame our language and communication to appeal to these members. Through the use of the profiles, we were able to work together to explore how we currently engage with members and how we could communicate more clearly, concisely and compellingly.

The workshop was not only an interesting and fun experience, it has also had a lasting and positive impact on our member communications. We were so pleased with the results that we have asked Margaret to continue working with IPSE on a one-to-one coaching basis with key members of staff.

Corinne Stuart
Corinne Stuart, Head of Sales, IPSE

Margaret ran an op-ed writing training course for us at GPJ. The one-day course was inspirational.

We had people on the course with different levels of experience, but there was something for everyone to learn, take away and put into practice. It was a perfect balance of practical and theoretical approaches.

The result was a more confident and skilled team.

Jonathan McCallum
Jonathan McCallum, Chief Strategy Officer, George P. Johnson Experience Marketing

My training draws heavily on my 20 years’ experience as a business writer and communications professional.

Find out more

I’m based in London and work with clients
across the UK and internationally.

Find out more

If you’re looking for someone to train your people so they can develop their writing, presenting or creativity skills, please send me a message.