Expert to non-expert writing is one of the most challenging forms of communication.
Experts can find it difficult to imagine just how little others know about their specialism – sometimes not even basic concepts or common terms.
Writing Clearly for Understanding and Action has been specifically designed for technical experts who need to write to non-expert clients and colleagues. Solicitors, accountants, tax consultants, surveyors, engineers, programme managers and other specialists will find it practical and helpful.
On the course, your team will learn how to see past their own body of knowledge and consider how matters look to their clients and colleagues. They’ll learn techniques for producing clear explanations without over-simplifying their message or patronising their reader.
Then, they’ll have the skills to make recommendations and share their knowledge with the people who need them.
“An excellent day’s training – focused, clear, engaging and practical.”
“Margaret has a calm teaching style which develops the confidence of the attendees.”
“The clearest and most practical writing course that I have ever attended.”
“I went into the programme knowing that I had opportunities to improve, but not how. Margaret provided easy and useful tips. This helps improve writing with steps to success.”
“This was a fantastic workshop with lots of actionable takeaways. The content tailored to Freshfields and our team made it extra relevant.”
“Really informative – great style of teaching and inclusive.”
If you’d like to have a chat about Writing Clearly for Understanding and Action for your team, please send me a message.