Margaret Webster

Clients

Training, coaching and consulting

Professional services organisations

I have delivered training, coaching or consulting projects for the leaders, managers and individual contributors of many professional services organisations.

Communications – advertising, experience marketing, market research and public relations

Advertising Association
BMG Research
Egality Health
FleishmanHillard
George P. Johnson Experience Marketing

MHP Group
Nteractive (UK & USA)
Resonance PR
Sense London
The Crowd & I
The Frameworks

Consulting – design, economics, intelligence investigations and management consultants

Frontier Economics (UK, Spain & Germany)
InfluenceMap (UK, USA & Japan)
Moonshot (UK & USA)
Peldon Rose

SLC
The Risk Advisory Group

Education

Cumberland Lodge
Harvard T.H. Chan School of Public Health (USA)

Finance – accountancy, banking, market infrastructure, private equity, tax and wealth management

BKL
City of London Corporation
Ermin Fosse
Grant Thornton
London Stock Exchange Group

Marsden Building Society
Mobeus Equity Partners
Rathbones Group
Waterland PE (UK & Europe)

Legal services – regulator and solicitors

Appleby Global
Burges Salmon
Capsticks
DMH Stallard
Freshfields Bruckhaus Deringer
Legal Services Board

Mayer Brown
Shearman & Sterling
Skadden Arps Slate Meagher & Flom

Professional associations

Advertising Association
Association of Electoral Administrators (AEA)
Company Chemists’ Association (CCA)

Association of Independent Professionals and the Self-Employed (IPSE)
Federation of Small Businesses (FSB)

Institute of Conservation (Icon)
National Council for Voluntary Organisations (NCVO)
Royal Society of Biology (RSB)

Society of Trust & Estate Practitioners (STEP)

Property – housing and heritage

Argent
CCHA
Historic England
Rendall & Rittner
Urban Creation

Training, coaching and consulting

Professional services teams within organisations

I have also delivered training, coaching and consulting projects for the leaders, managers and individual contributors of organisations across many other industries.

Typically, I work with the professional services teams within the organisation, including account management, client services, communications, finance, human resources, internal audit, IT, learning & development, marketing, planning, policy, research, sales and senior leadership.

Charities

Alzheimer’s Society
Duchenne UK
National Council for Voluntary Organisations (NCVO)

Computing and technology

Adobe (India)
Capgemini Sogeti (Ireland)
Personio (Germany)

Government

Bristol City Council
Buckinghamshire Council
HS2
London Borough of Camden

Royal Borough of Kensington & Chelsea
Wycombe District Council

Retail

Dreams
HVMN (USA)
Tiendas 3B (Mexico)
Watchfinder

Sport

English Football League
Leaders in Sport (UK & USA)

Business communications professional

Specialist in large, complex, high-stakes communications

My training, coaching and consulting draw heavily on my 25 years’ experience as a business writer and communications professional. Since 2014, I have specialised in large, complex, high-stakes communications. Typically, I shape the approach as well as write the content.

My writing and presentations clients include:

AstraZeneca
BKL
Coty Professional Beauty
Crown Business Communications
Digitas
Duchenne UK
Epigeum
George P. Johnson Experience Marketing
Historic England
HS2
Investis
LEO Innovation Lab

London Stock Exchange Group
Macmillan Cancer Support
Network Rail
Network Rail Consulting
Peldon Rose
Publicis
SouthWest Trains
SWIFT

Before I began running my own professional services firm, I worked in Executive Education at London Business School and FT Knowledge.

Margaret tailored a training course to our specific needs as a policy team working in financial services. Our written work is punchier, sharper and much more impactful. The team is writing with significantly more confidence a few short months after our session. I recommend her highly.

Duncan Richardson

Assistant Director EU and Global Trade Policy, City of London Corporation

Margaret did a fantastic job of tailoring the course to the different skill levels in the team. Her training was highly engaging and everyone in the team learnt new techniques. The feedback internally has been glowing. I highly recommend Margaret’s bespoke training for any organisation looking to build its writing skills!

Jessica Davis

Deputy Managing Director, Resonance PR

Margaret is an expert in her field and we have used Margaret’s services for several programmes. Our team always enjoy her training and find her training valuable and insightful. She is organised and I am always impressed with her preparation and post-programme follow up.

Katie Harlow

Head of Talent & Culture (UK), George P. Johnson Experience Marketing

Margaret’s coaching was personalised, well-planned and completely relevant to my work. I use so many of the skills she shared on a near daily basis. My writing is completely different and much more impactful. I cannot recommend her highly enough.

Dr Nick Thayer

Head of Policy, Company Chemists’ Association

I felt confident and raring to go after my presentation skills coaching with Margaret. She has great ideas and I learned lots of new techniques. We decided together what was best for me and, more importantly, what I was happy to deliver. I would highly recommend Margaret as her positive approach really brought the best out of me.

Melanie Choudhary

Engagement Manager, Dreams

Margaret advised us on the most effective writing techniques and produced a company-specific Style Guide. Overall, the team’s writing standard has significantly improved and the review process is more efficient. Senior team members are now focussing more on the content of our papers, as opposed to the formatting and wording. I highly recommend Margaret’s services.

Dominic Graham

Investment Director, Waterland Private Equity

Clients

Training, coaching and consulting

Professional services organisations

Communications – advertising, experience marketing, market research and public relations

Consulting – design, economics, intelligence investigations and management consultants

Education

Finance – accountancy, banking, market infrastructure, private equity, tax and wealth management

Legal services – regulator and solicitors

Professional associations

Property – housing and heritage

Training, coaching and consulting

Professional services teams within organisations

Charities

Computing and technology

Government

Retail

Sport

Business communications professional

Specialist in large, complex, high-stakes communications

Margaret tailored a training course to our specific needs as a policy team working in financial services. Our written work is punchier, sharper and much more impactful. The team is writing with significantly more confidence a few short months after our session. I recommend her highly.

Margaret is an expert in her field and we have used Margaret’s services for several programmes. Our team always enjoy her training and find her training valuable and insightful. She is organised and I am always impressed with her preparation and post-programme follow up.

Margaret’s coaching was personalised, well-planned and completely relevant to my work. I use so many of the skills she shared on a near daily basis. My writing is completely different and much more impactful. I cannot recommend her highly enough.

Let’s have a chat

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